DHL Express, the world’s leading international express delivery service provider, has relaunched its international Same Day Service for customers in the UK with emergency delivery needs, or with items that cannot be sent through the Express network.

Opting for the Same Day service ensures a shipment will be sent via the fastest available mode of transport, utilising DHL’s trusted specialist service providers. The Same Day service gives customers access to a number of features to customise the delivery process based on their specific needs, including having an on-board courier who will hand carry items from pick-up to drop-off, using dedicated vehicles for shipments with a temperature control need, and specialist transport for dangerous goods.

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Available to all customers, Same Day is aimed particularly at businesses that may have an emergency need to send time-critical documents, medical supplies, or spare parts for linefeed needed to prevent costly delays, such as those in the aviation, pharmaceutical, automotive and energy sectors.

Duncan Heron, VP at DHL Express said: “In the current environment with pressured supply chains and the increase in just-in-time manufacturing, as well as the need to safeguard brand reputation by delivering on promises, we recognise that an international same day service is more important than ever.

“Customers booking a Same Day service through us can take advantage of a wide range of trusted suppliers, that have all signed up to our rigorous SLAs – so they can rest assured they’re getting the best possible service in their time of need.”

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By relaunching its international Same Day service, DHL is supporting its customers to meet increasingly high expectations for expedited delivery options. With the Same Day market forecast to grow to $26.4bn by 2027, utilising DHL’s fast and reliable service will help businesses gain a competitive edge. DHL’s international Same Day service can be booked through the Support Services Group, a customer’s usual DHL contact, or via the new portal for existing DHL customers.

Launched this month, DHL’s new customer portal allows regular customers to benefit from a simplified booking process where they can easily access information on scheduled collections and live tracking for assurance that their consignments will be delivered on time and in full.

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