China Airlines (CI), the leading Taiwanese carrier, has successfully implemented IBS Software’s iCargo solution into its strategic air cargo management infrastructure. By implementing the industry leading digital technology solution into its framework, China Airlines has taken a huge leap in its digital transformation journey, paving the way as one of the top 15 air cargo carriers globally.

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IBS Software’s fully integrated digital platform solution will enable China Airlines to solidify its air cargo business management capabilities across sales and import/export operations. By embracing the digital technology capabilities presented by iCargo, this transition will future-proof China Airlines’s core cargo platform with innovative management technology to optimise cargo operations and enhance customer satisfaction.

This technology transformation is integral to China Airlines’s digital transformation plan, which sees the airline gradually minimising its dependency on legacy systems for cargo planning applications and moving towards an end-to-end digital solution for overall cargo management.

Eddy Liu, Senior Vice President of China Airlines comments: “China Airlines is taking active measures towards being a world-leading cargo carrier. Transitioning to a cloud-based SaaS solution and consolidating our existing platforms with IBS Software will streamline our current processes and boost efficiency. We look forward to working together to transform the air cargo industry.”

“China Airlines has long dominated the air cargo market as a leader in executing complex cargo transportation requirements across the globe,” said Ashok Rajan, Senior Vice President & Head of Cargo & Logistics Solutions at IBS Software. “This agreement reinforces IBS Software’s key objective to digitise airline carrier systems by creating innovative and efficient solutions to streamline processes. We anticipate a long and healthy working relationship with China Airlines as partners in leading cargo operations.”

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